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You can now see a musculoskeletal physiotherapist practitioner for joint, muscle or soft tissue pain as the first point of contact instead of the GP. This gives you faster access to expert diagnosis, advice and exercises you need to start tackling the problem. The physiotherapist can also refer you on to hospital services and arrange tests where necessary. Please ask reception for more information or for booking an appointment. 




Ordering Prescriptions Online

You can order your prescriptions online. If you are not already signed up for online access, please bring photo ID and see a receptionist who can sign you up. 

Restriction of Gluten Free Prescription

Following the consultation held by Morecambe Bay CCG regarding Gluten Free products on prescription; a decision has been made to cease the prescribing of such products as of 1st May 2018. The link below is to the official statement from the CCG regarding this:

CCG statement regarding gluten free products

 If you remain unhappy with the Morecambe Bay CCG gluten free food policy you should contact Morecambe Bay CCG directly:


Customer Care Team
NHS Staffordshire and Lancashire Commissioning Support Unit
Jubilee House
Lancashire Business Park
PR26 6TR
Tel: 0800 032 24 24

Prescription Charges

Prescriptions are £9.35 per item as of 1st April 2019. If you get one item on prescription every month, it is now cheaper to get a prepayment certificate (PPC). A 12 month certificate is £104 (which works out at £8.66 per month, however, it is usually collected by direct debit over 10 months at £10.40). If you buy a PPC, it can take up to 2 weeks to arrive, when it does arrive, please show it to the dispensary when collecting your prescription. Please see the link below for more details:

Dispensary Survey

Over the last couple of months, there has been a dispensary survey in the waiting room of Kirkby Lonsdale for patients to fill in regarding the service provided. The response has been extremely positive with 'excellent' being circled for all questions in 85% of returned surveys.

Some of the comments and suggestions are listed below:

'Just keep it as it is, but review every 6 months'
'Pretty impressive with occasional glitches'
'Works well and staff always helpful'
'A vast improvement in my experience in another part of the country'
'Saturday morning for collection only would be useful'

We will discuss all comments and suggestions with the view of improving the service provided by the dispensary.

Paracetamol Campaign

Paracetamol is a common pain killer that can be bought over the counter. A box of paracetamol on prescription costs the NHS approximately four times as much as it does to buy over the counter at a pharmacy or supermarket.  Due to the large number of people requesting paracetamol for OCCASIONAL use, we encourage patients to purchase supplies from a pharmacy or supermarket. Patients who are prescribed paracetamol and take on a REGULAR basis are not expected to purchase over the counter. 

If you do NOT normally pay a prescription charge, pharmacists (within South Lakes) are able to provide you with advice and/or medications for minor conditions FREE of charge. 

Below is a link the poster we are using for our campaign within the surgery:

Paracetamol Information Poster

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